Skip to main content

Monthly maintenance

Website maintenance & support that keeps your site secure and current.

Maintenance plans for live websites, whether we built them or not: monitoring, backups, security updates and a set number of edit requests each month, billed monthly or annually.

What a month looks like

Most of it happens without you asking.

One ordinary month on the Professional plan: what we look after, and the one thing you do — only when you want to.

Our part

Everything that keeps the site up.

  • UptimeWe watch that your site stays up.
  • BackupsWe keep a recent backup of the site.
  • UpdatesWe apply security and dependency updates.

Your part

One thing, and only when you want.

Send us a change when you need one.

Up to 4 a month: new text, a new image, a small edit. On this plan they are handled with priority.

The rest of the month there is nothing for you to remember. If you spot something wrong before we do, tell us.

An example month drawn from the plan's terms — not a record of a real client's month.

Maintenance plans

Three plans, counted in edit requests.

One request is a content or image swap, or a small edit to one section, so both sides can count it. Requests beyond the allowance are billed by the hour at the rate shown.

Pay for the year up front and 2 months are free. Edit requests still reset every month.

The three maintenance plans compared
Essential
2,500 EGP/ month
Best forA site that mostly needs to stay safe and up to date
Start with Essential
Professional
5,000 EGP/ month
Best forA site or store that changes every month
Start with Professional
Enterprise
Custom
Best forSeveral systems, or one that cannot go down
Start with Enterprise
Edit requests a month
2 edit requests a month
4 edit requests a month
Quoted with you
Monitoring and backupsUptime monitoring and backupsUptime monitoring and backupsMonitoring across several systems
Request priorityStandardPriorityPriority
Client portalIncludedIncludedIncluded
Extra requests800 EGP / hour800 EGP / hourQuoted with you

Outside every plan

Not covered
Domain and hosting renewals, SMS and email credits, paid software and third-party subscriptions are billed separately from the plan.
Scope limit
Maintenance plans cover system stability and small updates. Major features, rebuilds, or new page systems are scoped and priced separately.
Extra tools
Third-party tools or subscriptions can be added when a site needs them. They are not part of any plan and are billed separately.

Who it is for

For a site that is live, and has to stay that way.

Plans cover sites we built and sites we did not. For a site we did not build, we check its stack and current state before recommending a plan.

A fit when

The site works, and has to keep working.

  • A live site or application needs monitoring, backups and security updates.
  • You make small, steady changes: new text, a new image, a section edit.
  • There is no engineer on your team who knows the codebase.
  • We built your site and its warranty has ended.

Not a fit when

The work is a project, not upkeep.

  • New features, rebuilds or new page systems. Those are scoped and priced separately.
  • Domain, hosting, email credits and paid subscriptions. Those are billed outside the plan.
  • A site that is not live yet. A plan starts once there is something to keep running.

How a plan starts

We look first, then recommend.

No plan is sold before we have seen the site it covers.

  1. 01 — Send the site

    Tell us the address, what it runs on and who built it.

    Your part: The site address and whatever you know about how it was built.

  2. 02 — Check

    We check its stack and current state before anything is agreed.

    Your part: Access to the code and hosting, if you have it.

  3. 03 — Recommendation

    We recommend the plan that fits the site, not the largest one, and name anything that falls outside every plan.

    Your part: Choose the plan and monthly or annual billing.

  4. 04 — First month

    Monitoring, backups and updates begin, and your monthly allowance of edit requests starts.

    Your part: Send a change when you need one.

FAQ

Website maintenance questions

All questions

Next step

Already live? Keep it that way.

Send the site you run today. We check its stack and current state first, then recommend the plan that fits it, not the largest one.